The Scourge of Arial

An older excellent article on the prevalence of Arial on computer desktops and a sidebar which shows typographically challenged designers how to tell Arial from the typefaces it was designed to imitate.
“Arial’s ubiquity is not due to its beauty. It’s actually rather homely. Not that homeliness is necessarily a bad thing for a typeface. With typefaces, character and history are just as important. Arial, however, has a rather dubious history and not much character. In fact, Arial is little more than a shameless impostor.”
Read: The Scourge of Arial and How to Spot Arial

BnA: Designing Customer-Centered Organizations

“Organizations increasingly view usability and user-centered design to be a key ingredient in creating high quality products. Designing for ease of use is a well-accepted goal, even if many organizations have far to go to create user-centered products. Even with the present downturn in the economy, more companies, from new media to established banks, have larger usability and design teams than ever before. Should we be content that we have come so far?”
Read: Designing Customer-Centered Organizations

Paul’s Interactions: Spit-Not-So, or What’s in the Layout?

“Many tasks involve the processing of information from different sources. Some information needed resides in the memory of the person. Other information is in physical things: dials, screens even the position of objects. Physical (and similarly virtual) objects act as memory aids. Is that all they do?”
“Physical objects do not just act as memory aids. They allow information to be directly perceived without any explicit interpretation being applied. They physically afford or prohibit behaviours and they change the very nature of the task for the user. Noughts and Crosses is not just easier because the square provides memory cues, it is easier because the cognitive processes involved in spotting winning sets has been changed, for example to ones involving direct perception based on location. Take the representational effect into account when designing interfaces and you can actively simplify a task.” (courtesy of InfoDesign)
Read: Paul’s Interactions: Spit-Not-So, or What’s in the Layout?

Blogging for Business: A presentation by 37signals

“Many companies paid (and still pay) thousands and thousands of dollars for full-blown CMS (content management systems) when many times all they really wanted to do was add a little dynamic content to their web sites. A blog can be seen as a tiny but mighty CMS. thinks so.
Ultimately using blogs in the corporate environment is about giving people who need to communicate the tools to do so easily, quickly, and in an organized manner and in one central location. ”
Read:Blogging for Business: A presentation by 37signals