Sheryl and I shared a look last week when I mentioned yet another couple of news items, one about the failing health care system, a day doesn’t go by without at least one article, and the other of yet another failing in one part of the giant bureaucracy of Service Canada.
It had been close to nine weeks since Sheryl filed for EI and numerous phone calls had shed no light on what the problem could be. Her case was elevated so many times it might well have been on the desk of the PM himself. Each time she called, the person who she talked to didn’t have any answers, and the person who did was either away or unreachable. The person on the other end of the call has an unenviable job. Yesterday she got an answer. Her SIN was inactive.
She asked how that could be possible – she drew EI last year for a month, voted in an election, they gladly took her tax money, even asking her for more based on her past EI claim, and she has been living and working back in Canada for years. The representative didn’t know.
So she spent a couple hours at Service Canada yesterday afternoon, patiently waiting while people were on coffee break, in an effort to prove to the Government that she does indeed exist so that she can receive the service she has been paying for.
It was recommended that I look into doing the same. But before I spend an afternoon at a Government office convincing them of my existence, I wonder if there are any benefits of living here in Canada, but not existing?