Empathy, the essential element of good design.
To understand someone’s worldview that is foreign to yours is the hard work of being human. We need space to critically think and also have the support of people who possess a compassionate understanding so that our assessments aren’t entirely self-serving.
…five talks … that teach the beauty of empathy in multiple contexts: leadership, product design, social change, technology, and for the people you work with (including yourself).
5 Talks on Empathy That Will Change How You Connect and Create