Communication through micro-blogs and IM [Bits]

Will Microblogging at Work Make You More Productive?
The central question on Twitter, “What are you doing?” is transformed on Yammer to, “What are you working on?” There are other features specific to the office. Unlike Twitter, which limits users to 140 characters, Yammer’s users can type as much as they want and reply to specific messages. They can attach photos, documents or videos. Yammer also has user profiles and will soon add groups, so people can have conversations that other employees cannot see. It has plans to include vendors or consultants outside the company network. Users can check Yammer and post updates from the Web, instant message services or phones.
Instant Messaging Proves Useful In Reducing Workplace Interruption
Employers seeking to decrease interruptions may want to have their workers use instant messaging software, a new study suggests. A recent study by researchers at Ohio State University and University of California, Irvine found that workers who used instant messaging on the job reported less interruption than colleagues who did not.
Communicating Persuasively: Email or Face-to-Face?
Our intuitive understanding is that face-to-face communication is the most persuasive. In reality, of course, it’s not always possible to meet in person, so email wins out. How, then, do people react to persuasion attempts over email? Persuasion research has uncovered fascinating effects: that men seem more responsive to email because it bypasses their competitive tendencies (Guadagno & Cialdini, 2002). Women, however, may respond better in face-to-face encounters because they are more ‘relationship-minded’. But is this finding just a gender stereotype?
Helping Others Adjust to Your Communication Style
Twitter is usually for mass sharing, wikis or collab apps are for project discussions, while email is for almost everything else.
We all have our own preferences when it comes to communicating with others. I prefer email for general communication, instant messaging for answering quick questions, and my land line for long, personal conversations.
But not all people understand this – especially if they aren’t web workers. In fact, before I had a system in place, I felt like a doctor who was on call 24 hours a day. The good news is that there are some things we can do to get people to reach us through the channels we prefer.

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